Transparency & responsibility

Privacy

Understanding how your information is handled should be straightforward. This notice explains what happens when you visit our website or start a conversation with us.

Responsibility & contact

The company below is responsible for the processing described in this notice. It covers this website and initial contact through it, not every processing activity that may arise under a later client engagement. Additional information may be provided when a specific service is agreed.

Data controller

Gladesco AG

Baarerstrasse 86300 ZugSwitzerland

Privacy contact

Email links open our contact page with the relevant topic selected. You can also copy the address into your email application.

Visiting the website

Your browser sends technical information needed to request and display pages, including your IP address, requested address and browser information. The hosting infrastructure may record access times, response codes and security events to operate, troubleshoot and protect the service.

The website application does not include advertising pixels or audience-analytics tools. Its images and font files are served through the website, without a browser connection to an external font service. Hosting-level services and their processing locations depend on the deployed infrastructure; published details appear below.

Enquiries & information you provide

The form collects your name, email address, subject, message, selected topic and language, and your acknowledgement of this notice. Depending on your choices, it can also collect your telephone number, company, client type, contact preference, callback period and optional investment or deposit parameters such as an amount band, currency or term.

These details provide context, route your enquiry and allow a response or a discussion about a potential engagement. Only fields marked as required are necessary for submission; a telephone number is required if you request a callback. A submission does not subscribe you to a newsletter.

Please limit your message to what is needed for an initial conversation. The form does not accept attachments. Do not enter passwords, account access details, identity documents, tax returns or other confidential records; arrange an appropriate exchange method with us first.

Cookies, preferences & calculators

The website application does not set analytics or marketing cookies and does not save form drafts in local storage or session storage. Unsaved entries remain in the current page state. Your browser may independently offer autofill or restore information according to its own settings.

Language selection and enquiry-topic prefills are carried in page addresses rather than a tracking cookie. Do not put personal information in URLs, as addresses can appear in browser history or infrastructure logs. Interest-calculator inputs are processed in your browser; the calculator does not submit them to us.

External source links take you to another operator’s website. Telephone links open your calling application; email-address links on this site open a topic-prefilled contact form. If you contact us using your own email service, that service also handles the message.

Service providers & processing locations

Website hosting involves the infrastructure provider. In live contact mode, enquiry handling also involves the configured receiving service and the people responsible for responding. Further disclosures can depend on a specific engagement or an applicable legal obligation; they are not automatically authorised by a website enquiry.

The business address does not establish where website or enquiry data is stored. Confirmed provider, country, retention and transfer information is published below when configured. International transfers require an assessment of the relevant destination and, where necessary, appropriate safeguards.

Provider, processing-country or retention details have not yet been fully published here. Please contact us for this information before sharing confidential data.

Retention & technical safeguards

The contact application does not maintain an enquiry database. In live mode, retention by the receiving service, correspondence systems and hosting infrastructure must be considered separately. Relevant criteria include the purpose of the enquiry, any resulting engagement, statutory retention requirements and the handling of legal claims. A single retention period should not be assumed for all these records.

For abuse prevention, the application holds a keyed digest derived from an email address, an attempt count and an expiry time in server memory. The five-minute limit window expires automatically; expired entries are removed on subsequent attempts or when the process restarts. The map does not contain the message or a readable email address.

Submissions are validated on the server and size-limited. The live relay requires HTTPS for non-local receiving services; its credentials stay on the server. These measures do not make an ordinary enquiry form a secure document vault or remove every risk associated with internet communications.

Your rights & how to ask

Depending on the law and circumstances applicable to you, you may request information about personal data relating to you, correction of inaccurate data and deletion. Other rights, such as receiving or transferring certain data, objecting to processing or withdrawing consent, may apply subject to their legal conditions.

Please use the privacy contact above and describe your request without sending unnecessary sensitive documents. Identity verification may be necessary to protect your data. A deletion request may be limited by legal retention duties or other applicable grounds; withdrawing consent does not automatically remove all such obligations.

The website form does not make automated decisions about creditworthiness, eligibility for a service or investment suitability. Its validation and abuse checks only control submission of the enquiry.

Scope & updates to this notice

The notice should be read together with any information provided for your specific engagement. The applicable data protection framework depends on the processing and the people concerned; this website is not a declaration that every foreign legal regime applies to every enquiry.

Changes to website functions, receiving services or infrastructure can require an update to this information. Please consult the version published here when you next contact us and ask if anything is unclear.

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Further information

For questions about this website, company information or your personal data, please choose the relevant topic. For confidential documents, first agree a suitable transfer method with us.